Privacy Policy

FACTSWHAT DOES AMERICAN BANK, N.A. DO WITH YOUR PERSONALINFORMATION?
Why?Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?The types of personal information we collect and share depend on the product or service you have with us. This information can include:Social Security number  Payment historyIncome  Credit historyAccount balances  Checking account informationWhen you are no longer our customer, we continue to share your information as described in this notice.
How?All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons American Bank, N.A. chooses to share; and whether you can limit this sharing.
Reasons we can share your personal informationDoes American Bank, N.A. share?Can you limit this sharing?
For our everyday business purposes -such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureausYesNo
For our marketing purposes -to offer our products and services to youYesNo
For joint marketing with other financial companiesNoWe don’t share
For our affiliates’ everyday business purposes -information about your transactions and experiencesNoWe don’t share
For our affiliates’ everyday business purposes -information about your creditworthinessNoWe don’t share
For nonaffiliates to market to youNoWe don’t share
Questions?Call 214-358-3111 or go to www.americanbankdallas.com
What We Do
How does American Bank, N.A. protect my personal information?To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does American Bank, N.A. collect my personal information?We collect your personal information, for example, when youOpen an account  Provide your mortgage informationGive us your contact information  Make a wire transferPay us by check
Why can’t I limit all sharing?Federal law gives you the right to limit onlysharing for affiliates’ everyday business purposes – information about your creditworthinessaffiliates from using your information to market to yousharing for nonaffiliates to market to youState laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.
Definitions
AffiliatesCompanies related by common ownership or control. They can be financial and non-financial companies.American Bank, N.A. does not share with our affiliates.
NonaffiliatesCompanies not related by common ownership or control. They can be financial and non-financial companies.American Bank, N.A. does not share with nonaffiliates so they can market to you.
Joint MarketingA formal agreement between nonaffiliated financial companies that together market financial products or services to you.American Bank, N.A. doesn’t jointly market.
Other Important Information
For Alaska, Illinois, Maryland and North Dakota Customers. We will not share personal information with nonaffiliates either for them to market to you or for joint marketing – without your authorization.For California Customers. We will not share personal information with nonaffiliates either for them to market to you or for joint marketing – without your authorization. We will also limit our sharing of personal information about you with our affiliates to comply with all California privacy laws that apply to us.For Massachusetts, Mississippi and New Jersey Customers. We will not share personal information from deposit or share relationships with nonaffiliates either for them to market to you or for joint marketing – without your authorization.For Vermont Customers. We will not share personal information with nonaffiliates for them to market to you without your authorization and we will not share personal information with affiliates or for joint marketing about your creditworthiness without your authorization.

Mobile Privacy Disclosure

FACTS WHAT DOES AMERICAN BANK NA DO WITH YOUR PERSONAL INFORMATION FROM THE MOBILE APPLICATION
Why? The mobile application requests access to information stored on your device such as location, camera, contacts or other features you are enrolled in to enrich and simplify your own user experience and improve our services, as well as provide additional security to protect your account.

It is import for you to understand that:
Before granting access to this information, you will be prompted to give the application that permission.
If you do not wish to grant that permission, you may decline.
If you later change your mind, those permission can be updated in your device’s settings.
What? Some examples of information your app will request access to are:
Location
Contacts
Camera
How? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

The application information is retained in accordance with state and federal record retention laws. Please contact us to determine specific timeframes for your personal stored information and if that information may be deleted.
Questions? Please contact American Bank’s Customer Service at 214-358-3111 regarding questions about the information included in this Mobile Privacy Disclosure or questions about this application.

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Overview
For Lost Or Stolen Debit Cards call. 1-800-500-1044.